STOREPOLICIES

• Kens Sewing Center has beenin business for over 40 years offering and we are an authorizeddealer for all the brand we sell.

• Competitive Prices, Always!

• We strive to bring you bestselection, at the lowest possible prices – everyday.

  Fast Shipping &Handling!

• Regardless of size, weight or cost, EVERY ordershipped within the contiguous U.S. is shipped fast.

  FREE Expert Advice by Phone!

• Let our Team of friendly Experts answer yourquestions, troubleshoot problems & offer technical advice.

  FastShipping

• Most items ship within 1-2 business days of yourpayment

  A Solid Company

• Weve been in business for over 40years. We are a family owned and operated company. This means youhave someone who cares about you and your order. We do not just wantyour business now, we want to keep you as a customer for years tocome!

  Year after year we consistently are one ofthe largest dealers for the products we carry. Our buying power meanswe can pass the savings on to you. Whether it be technical assistancefrom repair to product information we are here to help you long afterthe sale.

• Payments

  We accept thefollowing payment types:

  Paypal

  Visa/Mastercard

  Discover

  American Express

• 
  

  How we ship:

  All orders ship UPS ground or USPS unless statedotherwise. "Oversized products such as sewing machine cabinetsship by truck line." Most orders arrive within 2 to 4 businessdays, but may take up to 10 business days for destinations furtheraway from Alabama. Please note some of our items ship directly fromthe manufacturer to you. In those cases these orders can take up to10 business days to get to you.

  Oversized Delivery Items: Some products we sell are“Oversized Delivery.” These are generally items that are too bigto be shipped through UPS, or the Post Office. The estimated deliverytime is 1 week. If you order an “Oversized Delivery” item, youwill be contacted by the shipper within 24 hours of the scheduleddelivery to set up an appointment for your merchandise. Important!Someone must be at the delivery location to receive these items, asthey require a signature for delivery. You will be required to assistin moving the packages from the truck at the time of delivery.

  At Kens Sewing Center, wewant you to be completely satisfied with every purchase you make withus. If you have a question or problem about a shipment or product youordered, we want to know! Simply email the eBay dept at

  Yoursatisfaction is always our primary concern. We understand that itssometimes necessary to exchange or return an item, and our goal is tomake it easy for you.

  You may exchange or return any item, for any reasonwithin 30 days of your purchase date. Please review our policy onreturns. Returns will notbe accepted after 30 days from date of purchase. Date of purchasemeans the day your ordered the item, not the day you paid for theitem.

  Special Notes AboutReturns:

• Due to the nature of thefollowing products, no returns can be accepted on openedsoftware.

  KensSewing & Vacuum offers fast shipping & handling onevery order being shipped to addresses within the contiguousU.S.,regardless of the size, weight or cost of the order. However,please be aware that if you decide you dont want the product afterit has shipped or after receiving it, you are responsible to pay boththe shipping cost out to you and the shipping cost back to us.
  

  Used, canceled or returned items can be subject to arestocking fee of up to 10%.

  Any damages must be reported within 24 hours ofreceiving the product.

  All products carry a warranty from the manufacturerunless otherwise states. Please refer to your Owners Manual for themanufacturers Customer Service telephone number.